Return & Exchange Policy

1.⁠ ⁠Eligibility for Returns & Exchanges

• Items can be returned or exchanged within 2 days of receiving your order.

• Items must be unworn, unwashed, and in original condition with all tags and packaging intact.

• Sale, discounted, or final sale items are not eligible for returns or exchanges.

2.⁠ ⁠How to Request a Return or Exchange

1. Email us at info@mehreenusman.com with your order number and reason for return/exchange.

2. Once approved, you will receive return instructions.

3. Ship the item back to us within 2 days of approval.

3.⁠ ⁠Return Shipping Costs

• For returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.

• For exchanges: We cover the shipping cost for the new item (within [country/region]).

4.⁠ ⁠Refund Process

• Refunds will be processed within one week after we receive and inspect the item.

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable.

5.⁠ ⁠Damaged or Incorrect Items

• If you receive a defective or incorrect item, contact us within 2 days with photos, and we will send a replacement at no extra cost.

6.⁠ ⁠Non-Returnable Items

• Sale or final sale items

• Customized or personalized items